Cancellation & Refund Policy

At ZamZam Global, we are committed to ensuring your satisfaction and providing you with clarity regarding our refund and cancellation procedures. Please review the following refund and cancellation policy: 1. Cancellation Timeline and Refund Eligibility All flight refunds are strictly subject to airline policies. We have no discretion over any decisions made regarding flight changes, refunds, cancellations, or refund timeframes. 2. Refund Process To initiate a cancellation, please contact our customer service team with your reservation details. Refunds will be processed within 2 weeks following the confirmation of your cancellation request. Please allow for unforeseen circumstances which could affect the refund processing time. 3. Modification Policy If you wish to make modifications to your reservation instead of cancelling, requests will be accommodated based on availability and may incur additional fees. 4. Reservation Cancellation ZamZam Global reserves the right to cancel any bookings at any time, both prior to ticketing and after ticketing, due to unforeseen circumstances or issues related to availability. In such cases, customers will be promptly notified and provided with options for rebooking or a full refund. 5. Special Circumstances In the event of unforeseen emergencies or circumstances beyond your control, please contact us directly. We will do our best to provide alternative solutions at our discretion. 6. Contact Information For cancellations, modifications, or inquiries regarding our refund policy, please reach out to us at the details provided with your booking. 7. Terms and Conditions This Refund and Cancellation Policy is in accordance with the terms and conditions of ZamZam Global. By making a reservation, you agree to abide by these policies.